Viewpoints
Future-Focused Insurance: Rethinking How to Sell to Millennials, Gen Z
As Gen Z (those born between 1997 and 2005) and millennials (born between 1981 and 1996) continue to age into the workforce and begin to inherit generational wealth, their buying power is ...
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
Executive Viewpoint: Realizing the Benefits of Predictive Models, AI for Cat Claims
Being a claims professional in today's world is much more complex compared to the past 10 years — or even just five.
The insurance ...
Executive Viewpoint: Taking the Next Step on Cyber War Exclusions
Cyber insurance has been a success story since the late 1990s, offering companies protection for one of their leading emerging risks. In my opinion, the most important ...
Carrier Management’s No. 1 Ranked Features From 2013-2022
To celebrate Carrier Management's 10th Anniversary, we're unlocking the feature articles that leaders have read most often over the last 10 years. Here are the No. 1 ranked articles for each year ...
Rounding a Corner With Insurance Talent
One of my favorite places to visit when I'm in Manhattan is Hudson River Park. The waterfront pathway bends in several spots, and with the right timing, you can catch ...
The Waves of Innovation in InsurTech: Reflections From a First Wave Startup Co-Founder
The world of InsurTech has changed dramatically since 2015, when I teamed up with my MIT classmate, Rashmi Melgiri, to found CoverWallet. Our goal was to reinvent ...
Where Are They Now?
Have you ever wondered what happened to the people who appeared on Carrier Management covers in the years since we profiled them?
We sure ...
CEO Reflections: Thoughts on Long-Term Leadership
I was initially hesitant when asked to share my thoughts on leadership.
A quick Google search will yield thousands of entries—books, ...