Four Moves That Will Keep Midsize Mutuals Competitive
Mutual insurers have always done something the industry at-large can't: They've put discipline and policyholder trust at the center of the business.
Leave it to Me: Overconfident CEOs Less Likely to Delegate M&A Work
A new study finds overconfident CEOs are less likely to delegate responsibilities to underlings, particularly in settings that involve complex transactions – such as hammering out the details of ...
More Insurance M&A Deals on the Horizon?
Two firms tracking mergers and acquisitions in the insurance industry reported changes in property/casualty insurance deals last year, with one describing "increased momentum" and another ...
‘Too Much Space,’ Says State Farm CEO on Shuttering Corporate HQ
State Farm will be moving 13,000 of its 62,000 employees who now work in its Corporate Headquarters and the Illinois Operations Center in Bloomington, Ill., to another location— Corporate ...
Everest Sells Another Retail Commercial Insurance Op: Canada Biz Going to Wawanesa
Everest Group, Ltd. ("Everest") announced that it has signed a definitive agreement to sell its Canadian Retail Insurance operations, Everest Insurance Company of Canada ("Everest Canada"), to The ...
The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
Here's an uncomfortable truth: the same user-centered design practices that built Apple, Google, Amazon and their peers into companies collectively worth over $10 ...
How Modern Is ‘Modern Enough’ for Insurance Applications?
The insurance industry is haunted by a persistent narrative: unless every system is rewritten, replatformed and reimagined by next Tuesday, the enterprise architectural ...
Why Claims AI Build vs. Buy Decisions So Often Miss the Mark
Claims leaders are under constant pressure to "do something with AI." Boards want road maps. Competitors announce pilots. Adjusters are overloaded and looking for relief ...
Viewpoint: How P/C Carriers Can Win the Next Decade With Tech + Talent
When I reflect on the state of the property/casualty business today, two forces are reshaping the industry faster than any cycle I've seen in my career. Increasingly complex risks are driving demand ...
From Skill to System: The Next Chapter in Insurance Claims Negotiation
For the last several months, this series has made a deliberate case: Negotiation is not a peripheral activity in insurance litigation—it is the mechanism through which ...