Members Only Content
How We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI
Chubb made headlines in December 2025 when it announced a 20% headcount reduction tied to AI automation. Around the same time, the CEO of a regional mutual carrier in Indiana made the opposite bet. ...
Solving the Right Problem: Customer Experience Starts With People
InsurTech has helped the insurance industry move forward in its race toward innovation, but industry leaders are cautioning insurers not to let excitement around new technology get ahead of them. "As ...
Beyond Consensus: The Leadership Advantage Insurance Execs Need Now
In the insurance industry, consensus can feel comfortable. Committees review the data. Stakeholders weigh in. Risk is analyzed from every angle. Discussions continue until everyone is aligned. But ...
Bending the Casualty Curve: Why Casualty Analytics Is Approaching Its Inflection Point
"The immense diversity of the causes of casualty catastrophes as well as a lack of historical antecedents makes modeling casualty cats more difficult than modeling property cats, but not ...
How We’re Doing It: Customers, Agents Play Vital Roles in Commercial Auto Telematics Success
Telematics has gained significant momentum in the U.S. commercial auto insurance market over the past few years among both InsurTech MGAs and insurance incumbents. Insurers have launched loss control ...
Your Tech Stack Is Your Recruiting Strategy (Whether You Know It or Not)
The top 10 insurers in the world employ 56% of all AI talent in the insurance industry. That is not a distribution curve; it is a verdict on the state of the industry. While there are thousands of ...
The Financial Case for Negotiation: How Indemnity Discipline Can Transform Carrier Economics
EvenUp Law, the leading AI provider to the plaintiff bar, tells its prospective customers that its technology produces a 30% increase in settlement values, a 70% increase in policy limit demands, and ...
Two for One
The line between traditional indemnity insurance and parametric solutions is fading. Although carriers have offered both for decades, operational silos kept them separate: indemnity relied on ...