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‘Too Much Space,’ Says State Farm CEO on Shuttering Corporate HQ
State Farm will be moving 13,000 of its 62,000 employees who now work in its Corporate Headquarters and the Illinois Operations Center in Bloomington, Ill., to another location— Corporate ...
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
Liberty Mutual's underwriting results across its businesses came in ahead of targets the company set three years ago when the business was unprofitable, the chief executive reported yesterday, also ...
How Modern Is ‘Modern Enough’ for Insurance Applications?
The insurance industry is haunted by a persistent narrative: unless every system is rewritten, replatformed and reimagined by next Tuesday, the enterprise architectural ...
Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow
The 2026 cyber market is already challenging, and how insurers face these challenges will be a turning point for the industry, according to Coalition CEO Joshua ...
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
The year-end 2025 carried loss reserve position for the property/casualty insurance industry is more than $20 billion redundant, according to a loss reserve analysis published this week by Assured ...
The List Is Growing: More Insurance Apps on ChatGPT
Neptune Flood announced the launch of a digital flood insurance app in ChatGPT yesterday, but the data-driven MGA isn't the only new name on a growing list of available ChatGPT insurance apps. A ...
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
Last month, Tropical Storm Risk issued its first prediction for the 2026 Atlantic Hurricane Season, with three intense and seven total hurricanes expected. The seasonal prediction, which also ...
U.S. to Reinsure Maritime Losses in Gulf Up to $20B
The U.S. will provide reinsurance for losses up to $20 billion in the Gulf region, to help provide confidence for oil and gas shippers during the war on Iran, the U.S. International Development ...
How Artificial Intelligence Is Changing Cyber Risk in 2026
Artificial intelligence will continue to significantly change the cyber insurance landscape in 2026 by empowering attackers and defenders alike, experts say.
As more insurers integrate aerial imagery into underwriting, rating and claims workflows, state insurance departments are responding with a growing body of guidance. ... Runaway jury awards, known as Nuclear Verdicts®, have been an escalating problem for years. By our count, between 2023 and 2025, American juries awarded over $71 billion ... In a prior article, "The Trillion-Dollar Gap: How User-Centered Design Built Tech's Giants—and Why Insurance Must Follow," we solidified the case for design in the ... Could a market that facilitates millions in wagers on how many times Vice President JD Vance claps during a State of the Union address, or whether Elon Musk will finally ... Mutual insurers have always done something the industry at-large can't: They've put discipline and policyholder trust at the center of the business. The commercial auto insurance industry may be approaching a tipping point, and dashcams are at the center of it. Telematics-based safety programs are increasingly ... "Overdone," Goldman Sachs calls the average 9% drop of insurance brokers' stock last month. The selloff was attributed to news that technology firms Tuio and Insurify ... Here's an uncomfortable truth: the same user-centered design practices that built Apple, Google, Amazon and their peers into companies collectively worth over $10 ... Carriers across North America are reporting higher claims complexity and rising costs as medical inflation, litigation behavior and emerging AI‑enabled fraud reshape ... Berkshire Hathaway Inc. Chief Executive Officer Greg Abel said he will use all of his take-home pay to acquire the conglomerate's stock for as long as he's in the ... For years, the most pressing questions surrounding artificial intelligence solutions for insurance underwriting concerned accuracy. In a sector where margins are thin and ... Catastrophe, resilience, automation, digital transformation, personalization of the claims experience, talent strategies, operational flexibility—there are a mouthful ... Claims leaders are under constant pressure to "do something with AI." Boards want road maps. Competitors announce pilots. Adjusters are overloaded and looking for relief ... Chubb Ltd. is partnering with the U.S. International Development Finance Corp. on a $20 billion reinsurance backstop aimed at reviving shipping in the Strait of Hormuz, a ... What if your car insurance reflected how you actually drive, not just who you are? That question is no longer hypothetical. For the last several months, this series has made a deliberate case: Negotiation is not a peripheral activity in insurance litigation—it is the mechanism through which ... The National Flood Insurance Program (NFIP) is going broke. Increased flood strikes in more places, combined with outdated ways of predicting flood risk, are putting ... A first-of-its-kind study shows paid time off is a powerful driver of employee retention. At the height of the "Great Resignation" in ... The insurance industry is on a treadmill of continuous turning points. Four years into insurer AI ... Merritt Farren, a former high-ranking legal executive at Disneyland and Amazon, has launched a bid to become California's next insurance commissioner. His platform ...
What Berkshire’s CEO Abel Said About Insurance
Berkshire Hathaway's chief executive had the unusual task of reporting lower 2025 underwriting and investment income for GEICO and other insurance and reinsurance operations in his first report to ...
P/C Statutory Results: The Highs and The Lows
A new report from S&P Global Market Intelligence is filled with information about record line-of-business loss ratios achieved in 2025—with some property/casualty lines coming in at record ...
Using Aerial Imagery in Insurance and Related AI: Emerging Regulatory Themes
How State Farm, USAA Boost Customer Retention: Historic Dividends
While competition in personal auto insurance is rising to levels high enough to dent customer retention at GEICO, a giant mutual insurer and a reciprocal exchange have both tapped into a ...
Four Practical, Data-Backed Steps for Preventing Nuclear Verdicts®
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
Predicting the Insurability of Prediction Markets
$20B Reinsurance Plan Unlikely to Restart Gulf Shipping Without Liability Cover
The Trump administration's $20 billion maritime reinsurance program, which aims to cover hull & machinery, as well as cargo, is designed to get ships moving through the Strait of Hormuz. But, ...
Four Moves That Will Keep Midsize Mutuals Competitive
State Farm’s California Homeowners Rate Request: It’s Settled — Almost
The long back-and-forth struggle between State Farm General Insurance Company, the California Department of Insurance and Consumer Watchdog is winding down, with the parties agreeing that an ...
Is Commercial Auto Having It’s ‘Sprinkler Moment’?
Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
The U.S. insurance industry saw $7.3 billion of adverse loss development in the other liability (occurrence) line during 2025, with more than half of the total coming from recent accident years, ...
Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
More Insurance M&A Deals on the Horizon?
Two firms tracking mergers and acquisitions in the insurance industry reported changes in property/casualty insurance deals last year, with one describing "increased momentum" and another ...
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
State Farm reported an underwriting gain of $1.5 billion for its property/casualty businesses in 2025, representing a turnaround from an underwriting loss of more than $6 billion in 2024—and more ...
The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
Insurers Using Advanced Analytics and AI See Strong Returns: Report
A new survey finds that property and casualty (P&C) insurers in North America and Canada that invested more resources in advanced analytics and AI achieved greater profitability and premium ...
Safety System Failed to Prevent Deadly Runway Collision at LaGuardia Airport
The systems in place at New York's LaGuardia Airport to prevent ground collisions failed to keep an Air Canada jet from smashing into a fire truck that had just pulled out on the runway as the plane ...
Carriers See Higher Claims Severity Amid Medical, Social Inflation and Growth in AI‑Generated Fraud
Berkshire’s Abel Vows to Use All His Pay to Buy Firm’s Stock
Getting to the How and Why: AI Shows Its Work
Nine Claims Trends to Watch Through the Rest of 2026
20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut
Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company's leader detailed "differentiating domain expertise" around data and ...
Study: AI May Be Tempering Insurer Hiring
The share of insurance companies planning to maintain their current staff size over the next 12 months has reached a 15-year high, while just 7% of insurers plan to reduce headcount in 2026. Aon and ...
Deep or Shallow? Previewing the 2026 Soft Market
An impending soft market doesn't necessarily mean that last year's stunning profits for the property/casualty insurance industry are going to vanish in 2026, according to a research analysis who ...
Camp Mystic Ordered to Preserve Damaged Grounds After Last Year’s Deadly Flood
A Texas judge on Wednesday ordered Camp Mystic to preserve damaged cabins and other parts of the grounds hit by last year's catastrophic floods that swept away and killed 25 girls and two counselors. ...
AM Best Analysis: P/C Industry Soared in 2025. Will It Fly as High in 2026?
Building off momentum from the previous year, the U.S. property/casualty (P/C) industry recorded a $61 billion underwriting gain in 2025—nearly triple the $22 billion recorded in 2024. With nearly ...
Why Claims AI Build vs. Buy Decisions So Often Miss the Mark
AmFam Reports Underwriting Profit, Top-Line Decline for 2025
American Family Insurance reported $2 billion more underwriting profit in 2025, compared with 2024—pointing to "deliberate customer-driven strategic actions and a lower level of catastrophe losses ...
Chubb Backing Trump’s $20 Billion Reinsurance Plan for Hormuz
Telematics and Trust: How Usage-Based Insurance Is Transforming Auto Coverage
Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report
A survey of more than 250 P&C and specialty market insurance professionals revealed the substantial cost of legacy systems, according to a new research report commissioned by software provider ...
From Skill to System: The Next Chapter in Insurance Claims Negotiation
Flood Patterns Have Changed; Flood Insurance Needs to Keep Up
Four More Injuries Tied to Hyundai Palisade SUV Rear Power Seat Recall
Hyundai Motor said on Friday it has reports of four minor injuries because rear power seats in new Palisade SUVs may trap a person, as sales remained halted after an incident earlier this month in ...
Farmers Insurance Plans Historic, Rapid Expansion of Agency Force
Farmers Insurance has announced a plan to grow its agency force over the next year, and expects to appoint nearly 1,700 new agency owners—one of the largest single-year expansions in Farmers' ...
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
The Travelers Companies announced the launch of AI Claim Assistant, a fully agentic intelligent voice service to handle customer claim calls. The service, developed using OpenAI model capabilities ...
More Paid Time Off Keeps U.S. Workers From Quitting: Study
NY Lawmakers Urged to Have Faith in Auto Insurance Reform Numbers. But Do They?
New York small businesses, big businesses, rideshare companies, police and fire unions, insurers, insurance agents, truckers, bus companies, auto repair shops, university professors, district ...
The Decision-Native Insurer
Reinsurance Program Could Wipe Out Need for Calif. FAIR Plan: Legal Exec