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Progressive Is Biggest Auto Insurer, Surpassing State Farm: S&P GMI
The numbers aren't all in, but it looks like Progressive is now the biggest private passenger auto insurer, based on an analysis from S&P Global Market Intelligence that shows Progressive ...
The Big Dog Is Off the Tech Porch: State Farm as ‘Next Gen Good Neighbor’
You'd have to roll back the calendar a few decades to find a time when competitive moves by the nation's biggest auto and home insurer were described with the phrase, "The big dog is off the porch." ...
Insurance Data and the Complex Loops Redefining Casualty Risk
The world is evolving at a pace that outstrips traditional casualty models. Our understanding of risk, and the insurance data we rely on to quantify it, is increasingly misaligned with how people ...
Executive Viewpoint: What Telematics Got Wrong and What It Means for Commercial Auto
In 2012, I joined Direct Line Group's motor team to help build a telematics insurance product. The idea was simple: use real driving data to move beyond crude proxies—age, postcode, ...
How We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI
Chubb made headlines in December 2025 when it announced a 20% headcount reduction tied to AI automation. Around the same time, the CEO of a regional mutual carrier in Indiana made the opposite bet. ...
Why and How Homeowners Underwriting Must Change
Excellence in homeowners insurance requires sophisticated risk management, but today's industry environment is testing the limits of traditional underwriting approaches. Weather events are occurring ...
Who Will Be California’s Next Insurance Commissioner?
The race for the California Insurance Commissioner post has drawn 11 candidates covering several parties, and backgrounds that include two insurance agents, a former broker, a state legislator and a ...
USAA Not Done With Dividends: Florida Reforms Prompt $0.5B Payout
When USAA announced nearly $4 billion in policyholder dividends in December last year, the military insurer cited its financial discipline and the proactive steps of members to prevent losses among ...
Cyber Insurance Market Faces Pressure as Claims Severity Climbs
While the cyber insurance market is seeing more capacity and increased competition, insurers are still battling with the challenge of increasing frequency and severity of claims, according to John ...
AI Poised to Tilt Job Market Leverage Toward Older Workers
When it comes to job cuts, older workers are often disproportionately affected. But a new survey of chief executive officers suggests this won't be a given as companies adopt artificial ...
Reinsurance Turning Point: From Operational Constraint to Competitive Advantage
Insurers have spent the past decade modernizing core operations. Policy administration, claims and underwriting have all benefited from advanced analytics, AI and digitized processes. Central data ...
Exclude It, Harness It, Get Greedy: McGavick’s Take on Insurers’ AI Playbook
Mike McGavick, the former chief executive of XL Group and Safeco Insurance, sees exciting possibilities ahead for AI to refocus the insurance industry on the problems it is designed to solve. But ...
The Race for California Insurance Commissioner: Meet Patrick Wolff
Democrat and financial analyst, Patrick Wolff, built an auto and home insurance brokerage in 2001, and over the last 20-plus years, he's spent time analyzing insurance companies and insurance markets ...
Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L
The boards are asking. Investors are asking. The carrier C-suite is starting to ask: Where's the payoff? Insurers have been far from timid in their AI investments. Innovation labs have been built. ...
Your Tech Stack Is Your Recruiting Strategy (Whether You Know It or Not)
The top 10 insurers in the world employ 56% of all AI talent in the insurance industry. That is not a distribution curve; it is a verdict on the state of the industry. While there are thousands of ...
U.S. P/C Insurers Post Biggest Q1 Underwriting Profit in 25 Years
The U.S. property/casualty insurance industry posted another record in the first quarter of 2026, with a combined ratio of 89.5—before policyholder dividends—standing as the best first-quarter ...
How We’re Doing It: Customers, Agents Play Vital Roles in Commercial Auto Telematics Success
Telematics has gained significant momentum in the U.S. commercial auto insurance market over the past few years among both InsurTech MGAs and insurance incumbents. Insurers have launched loss control ...
The Race for California Insurance Commissioner: Meet Eduardo “Lalo” Vargas
Eduardo "Lalo" Vargas, running on as a Peace and Freedom party candidate, is a high school teacher, and he has been a volunteer firefighter and EMT. He was a candidate for The Los Angeles City ...
Bending the Casualty Curve: Why Casualty Analytics Is Approaching Its Inflection Point
"The immense diversity of the causes of casualty catastrophes as well as a lack of historical antecedents makes modeling casualty cats more difficult than modeling property cats, but not ...
Storm Counts, Landfalls and Losses: The Hidden Risk Behind a ‘Quiet’ Hurricane Season
Some observers may label the 2025 Atlantic hurricane season as a "quiet" year due to zero U.S. hurricane landfalls, but from an insurance and catastrophe risk perspective, that conclusion misses the ...
The Financial Case for Negotiation: How Indemnity Discipline Can Transform Carrier Economics
EvenUp Law, the leading AI provider to the plaintiff bar, tells its prospective customers that its technology produces a 30% increase in settlement values, a 70% increase in policy limit demands, and ...
Tesla’s Former AI Trainers Don’t Trust its Self-Driving Tech or Safety Stats
In a Utah office, hundreds of Tesla workers scrutinize video collected by vehicles using the automaker's Full Self-Driving (FSD) feature. Some clips show the cars hitting cats, dogs or deer, along ...
The Readiness Is All: New AIG CEO Andersen Talks Industry Relevance
Eric Andersen doesn't have any more insight into what the next five years will look like than his peers, but the message he delivered to them about the industry's role in a changing world is clear: ...
The Race for California Insurance Commissioner: Meet Merritt Farren
Republican Merritt Farren is a consumer advocate and attorney. Farren has more than 30 years of experience in business, technology and law. He has held senior roles in several big companies, ...
Two for One
The line between traditional indemnity insurance and parametric solutions is fading. Although carriers have offered both for decades, operational silos kept them separate: indemnity relied on ...
Mythos Proportions
In late March, rumors of a new Anthropic Claude AI model called Mythos triggered a sudden sell-off in cybersecurity stocks. Panic mounted weeks later when the company confirmed that the software was ...
A $10.5 Trillion Cyber Problem: Whose Risk Is It Anyway?
Does an estimated $10.5 trillion in damage costs related to cyber crime around the globe really represent an opportunity that the insurance industry should be tackling? The question came up during ...
Solving the Right Problem: Customer Experience Starts With People
InsurTech has helped the insurance industry move forward in its race toward innovation, but industry leaders are cautioning insurers not to let excitement around new technology get ahead of them. "As ...
With Customer Reviews Increasingly Polarized, Communication Is Key: Trustpilot
The U.S. insurance industry has lost its "average" customer, with 88% of all reviews now either 1-star or 5-stars, according to a new report by customer feedback platform Trustpilot. Reviews tend to ...
Multiple Factors Affect Auto, Workers Comp Claim Complexity: Report
Though workers comp and auto remain profitable lines within the insurance industry, there a number of challenges to monitor, according to Enlyte's 2026 Envision Trends Report, which explores the ...
Multimillion-Dollar Insurance Fraud Results in 4 Arrests
Four individuals were arrested following an investigation into an alleged automobile insurance fraud scheme in Iberia Parish, according to a recent announcement by the Louisiana State Police ...
10 Year Study Finds No Real Benefit to Common Knee Surgery
A widely performed knee procedure known as partial meniscectomy may not deliver the benefits many patients expect, according to a new study out of the University of Helsinki. In the 10-year clinical ...
The Race for California Insurance Commissioner: Meet Jane Kim
Democrat Jane Kim, an attorney and consumer advocate, served on San Francisco's Board of Supervisors from 2011 and 2019. She has also run for state Senate and for San Francisco mayor. Her plans ...
Tesla Premiums Soared in ’25; Loss Ratios 40 Pts. Worse Than Industry: Analysis
While auto insurance leaders reported premium growth percentages in the single digits last year, with sprinters like Progressive and Root up in the low-to-mid teens, premiums at Tesla's insurance ...
The Race for California Insurance Commissioner: Meet Stacy Korsgaden
Republican Stacy A. Korsgaden is an insurance agent. Korsgaden has held an active California Insurance license since 1988, and built a full-service insurance agency, servicing nearly 8,000 policies. ...
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
State Farm reported an underwriting gain of $1.5 billion for its property/casualty businesses in 2025, representing a turnaround from an underwriting loss of more than $6 billion in 2024—and more ...
Arizona Sheriff Investigates Train/Truck Cargo Theft Associated With California-based Cartel
Arizona's Yavapai County Sheriff's deputies have responded to a string of high-tech cargo burglaries following two separate but similar incidents involving professional theft rings. YCSO, in ...
Insurance Attorneys Flip $1M Hail Claim into Nearly $2M Suit for Contractor Interference
What began as a lawsuit filed against Church Mutual Insurance Company on a $1 million-plus claim dispute turned into a potential $2 million award against a contractor after a jury found the ...
Beyond Consensus: The Leadership Advantage Insurance Execs Need Now
In the insurance industry, consensus can feel comfortable. Committees review the data. Stakeholders weigh in. Risk is analyzed from every angle. Discussions continue until everyone is aligned. But ...
Roof Costs Soar Even as Claims Decline: Verisk
Hail volatility and aging roofs are driving higher residential replacement severity, a new study by data analytics and technology provider Verisk finds. Roof losses didn't slow despite a 20 percent ...
Wall Street Is Gaining Access to New Catastrophe Models to Help Predict Wars
As Wall Street races to incorporate war into its risk scenarios, the same people modeling natural catastrophes are now adapting their methodology to help investors, banks and insurers predict ...
Growth Going to be Hard: Abel Talks GEICO, Berkshire Tech Transformation
"It's not going to be easy to just restart the growth engine." Berkshire Hathaway Chief Executive Officer Greg Abel was referring to a challenge ahead of auto insurer GEICO during the annual meeting ...
Suspects Indicted for Impersonating Shipping Carriers in $5M Multi-State Theft Ring
Eight members of a Northeast theft ring have been charged with fraud for impersonating legitimate shipping companies and stealing nearly $5 million in cheese, cigarettes, and copper from logistics ...
With a Super El Niño on the Horizon, Insurers Have Narrow a Window to Get Communications Right
Climate scientists are increasingly confident that a Super El Niño will emerge later this year—and that it will rank amongst the most powerful on record—impacting global temperature and rainfall ...
‘Too Much Space,’ Says State Farm CEO on Shuttering Corporate HQ
State Farm will be moving 13,000 of its 62,000 employees who now work in its Corporate Headquarters and the Illinois Operations Center in Bloomington, Ill., to another location— Corporate ...
From ‘FBI Claims Handling’ to AI-Assisted Workflows
Claims leaders are increasingly turning to artificial intelligence to modernize operations, but how do they balance automation with human touch to ensure customer needs are being met? "The ...
Jury Awards $176M After 2 Boys Killed When California Socialite’s Car Hit Them
A Los Angeles jury has awarded $176 million to the parents of two young brothers killed in a hit-and-run collision when a California socialite's car struck them in a crosswalk nearly six years ago. ...
California Road Rage Incident Leads to Insurance Fraud Conviction
A California man was convicted last week of trying to profit from a road rage incident by submitting a claim to his insurance company for the damage he caused to his own car, according to an ...
Complex Cats, Talent Exodus Will Confound Insurance Models This Year: Report
The 2026 catastrophe season will face a more distributed and harder-to-predict risk landscape than carriers have historically planned for, according to a new report by global claims administrator ...