Viewpoints
KPMG’s Hay on Innovation
This article is part of our insurance innovators interview series. Laura Hay, National Insurance Sector Leader, KPMG LLP Q1: In your view, what has been the greatest innovation in the P/C insurance ...
AIR Worldwide’s Lee on Innovation
This article is part of our insurance innovators interview series. Ming Lee, Chief Executive Officer, AIR Worldwide Q1: In your view, what has been the greatest innovation in the P/C insurance ...
Collaborating With Competitors? It Happens When Innovation Is the Goal
Collaboration between competitors happens in the property/casualty insurance industry when the goal is to tackle tough risk issues like improving protection for vulnerable low-income populations ...
Noninsurance Innovations Seen as Transformational
Carrier Management reached out to leaders of property/casualty insurance companies and service providers, asking them to respond to questions about innovation. Here we present a dozen responses to ...
Gen Re’s Sciolla on Innovation
This article is part of our insurance innovators interview series. Berto Sciolla, EVP and Manager of North American Treaty Reinsurance, Gen Re Q1: In your view, what has been the greatest innovation ...
PwC’s Rao on Innovation
This article is part of our insurance innovators interview series. Anand Rao, Principal, PwC U.S. Advisory Practice Q1: In your view, what has been the greatest innovation in the P/C insurance ...
XL Catlin’s McGavick on Innovation
This article is part of our insurance innovators interview series. Mike McGavick, Chief Executive Officer, XL Catlin Q1: In your view, what has been the greatest innovation in the P/C insurance ...
Building Customer Loyalty: It’s About Emotions, Not Just Fast-Food Delivery Times
"People may forget what you said. People may forget what you did. But they will never forget how you made them feel." Harley Manning cited the words credited to renowned poet Maya Angelou in a ...