Viewpoints
The Long Tail: Aftermath of Disaster
While I was doing research for this edition, I came across these paragraphs, written by one of the leaders of a technology company, recalling a previous role he had ...
CEO Viewpoints: How Carriers, Reinsurers Are Reacting to Inflation
During an industry conference last week, leaders of three property/casualty insurance organizations addressed a question about opportunities in the personal, commercial and reinsurance markets by ...
Viewpoint: Closing the Gap on Insurance to Value in Property Policies
Inadequate valuation of physical assets in property policies results in a shortfall in premium collected, which in turn hinders the ability to rebuild fully after a ...
Viewpoint: Why Embedded Insurance Is Bad for Consumers and Insurers
In my view, embedded insurance is everything that is wrong with the startup approach to insurance.
Rather than look at things from the ...
Louisiana Blueprint: How to Repair Florida’s Home Insurance Market
Florida's home insurance market has been in crisis for years, and recent tort reform aims to reduce claims costs by putting an end to frivolous lawsuits, a welcome development in a state where ...
Future-Focused Insurance: Rethinking How to Sell to Millennials, Gen Z
As Gen Z (those born between 1997 and 2005) and millennials (born between 1981 and 1996) continue to age into the workforce and begin to inherit generational wealth, their buying power is ...
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
Executive Viewpoint: Realizing the Benefits of Predictive Models, AI for Cat Claims
Being a claims professional in today's world is much more complex compared to the past 10 years — or even just five.
The insurance ...
Executive Viewpoint: Taking the Next Step on Cyber War Exclusions
Cyber insurance has been a success story since the late 1990s, offering companies protection for one of their leading emerging risks. In my opinion, the most important ...