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What Linus Teaches About Innovation
I have been bonked all afternoon. It's that time of year. Brooklyn's stoops, plumped by great pumpkins, are bright with autumn leaves. Sweeping up means braving the barrage of falling kernels, ...
How Virtual Agents Powered by Artificial Intelligence Can Transform Insurance
As with most industries within the financial services sector, insurance is facing the dual pressures of needing to keep costs down in a competitive environment while maintaining satisfaction ...
Harnessing the Mobile Revolution to Meet High Customer Expectations
The mobile revolution has transformed the way we interact, the way we shop, and the way we do business. Access to the internet is fast-becoming a fundamental human right. Traditional sales channels ...
Actuaries vs. Underwriters: Can Analytics Bring Them Together?
It's bad enough that property/casualty insurance companies are trying to fend off competitors in their own industry—and potential disrupters from outside—both vying to steal good risks away at ...
How Great Leaders Lead
As we build on the principles presented in this series on servant leadership, we get to a core idea that raises an obvious question. The core principle: Servant leaders provide leadership. The ...
Insurance CEOs Fearing ‘Uberization’ Eye Cognitive Computing: IBM Survey
The trend of "uberization"—industry disruption caused by an unlikely outside competitor—has become a key concern of executives in and outside the insurance industry, according to a new IBM study ...
Reinsurance Execs Weigh in on the Future of the Traditional Reinsurance Industry
What will the future of the traditional reinsurance industry look like? In her book, "Making a Market for Acts of God," Paula Jarzabkowski argues that the long-term stability of the reinsurance ...
‘We Start Businesses Instead of Buying Them,’ Berkley Says in Last Call as CEO
William R. Berkley's last earnings conference call as chief executive officer of the company that bears his name lasted just over 20 minutes, with a lack of questions about a less-eventful quarter ...