Viewpoints
Human Robots: Will They Kill the Financial Services Industry?
We have been publishing a lot of articles about machines learning to think more like humans. But does that mean that we have to make humans behave like robots? The question doesn't seem like a ...
Positive Online Claims Experiences Can Build Customer Loyalty
In the digital age, going online to shop, pay your bills, and do business is the norm. Internet usage and smartphone ownership have risen sharply in the last few years, especially in advanced ...
InsurTech Startups Must Realize They Can’t Disrupt Regulation
The year 2015 marked a substantial shift in insurance: in one year alone, investment in insurance tech reached $2.65 billion. This number encapsulates the immense growth happening in the start-up ...
How to Nurture and Keep Your Employees: Leadership Training
How do you develop and keep future leaders at your company, particularly millennials? Leadership training and pay incentives could be key. William K. Bacic, New England managing partner for Deloitte ...
Time to Go Virtual? Optimizing Property Inspection Programs With Digital Imagery
Before underwriting a new policy or renewing existing policies, carriers want to understand the risk associated with the property. Has the property been properly maintained or are there significant ...
Are Carriers Facing a Paper Bias for Notices of Cancellation and Nonrenewal?
The insurance industry has been notoriously slow to fully embrace electronic forms of commerce and there may be good reasons for the hesitation. Until recently, antiquated, prescriptive requirements ...
News from Around the Web: Is STEM Overrated?
We need more young people to graduate with science, technology, engineering and mathematics degrees. Countless articles have been written about ways to fill the STEM gap on this website and others. ...
Actuaries, Data Scientists at Odds: Novarica
With roughly one-in-three insurance companies expanding or piloting data science units in 2016, they may be facing an unanticipated problem—friction between their actuaries and data scientists, ...