Viewpoints
Broker CEO Perspective: The State of the Industry and Three Defining Trends for 2018
A tremendous amount of loss was experienced in 2017. From devastating hurricanes, raging wildfires and earthquakes to acts of terrorism, this past year has tested not only the insurance industry but ...
Become a Carrier of Choice for Agents: Five Reasons to Join ID Federation
It's the bane of the modern-day insurance office: keeping track of the many passwords required to log into a myriad of systems and websites. Whenever I talk to anyone in our industry about real-time ...
Getting Teams to Work (When No One Wants To)
We love teams, but wherever we look, we see a sad truth: Most teams underperform. A large part of the reason relates to passion—often teams have members who simply have no interest in being there. ...
Reflecting on Our Mission: Why I Am Proud to Work in Insurance
What is an insurance carrier to a business owner? For any business owner who hasn't taken the full measure of his or her insurance policy, the check he sends to a carrier often appears to be nothing ...
Preparing for Unimagined Possibilities: A Guide to Future Strategy Planning for Insurers
Imagine that your car, acting on information from your AI-powered virtual assistant that you didn't get enough sleep, suggests driving itself to your morning meeting—and if you refuse, talks to ...
Never Eat Lunch Alone: Important Lessons for Building a Positive and Productive Company Culture
Corporate culture is a key priority for me and our company, and has been since I stepped into my current role at Assurant three years ago. Without a fundamentally strong and engaging corporate ...
Does the Digital Insurer Spell the End of Agents and Brokers?
Does the digital insurer spell the end of agents and brokers? Not at all, according to some speakers at the InsureTech Connect Conference in October. While the roles of agents and brokers in personal ...
A Language Lesson for P/C Insurers
InsurTech leaders speaking at the InsureTech Connect Conference in October had a message for traditional insurers they have probably heard before: The language that insurance agents and carriers use ...