Viewpoints
Disgruntled Hiscox Policyholders Launch $50M Arbitration Claim Over COVID Business Interruption Dispute
The law firm that represents the Hiscox Action Group has commenced an arbitration against Hiscox Insurance for non-payment of business interruption insurance totaling £40 million ($50 million). The ...
‘Casual Collisions’ and ‘Sharper Focus’
I could never have anticipated fully what the next months would bring after Westfield initiated its business continuity plan on March 12, 2020. My company's response was energetic and focused, so ...
After COVID: The Road Ahead for Agents
Looking ahead to the days after the COVID-19 crisis, the need for some changes in the independent agency channel becomes clear. The channel needs more—and better—digital capabilities. During the ...
What’s Next for Lemonade, Root and Metromile?
In an accompanying article, we looked at the statutory financial results of three U.S. P/C InsurTech carriers, finding that Root continues to outpace Metromile and Lemonade on the top line, while ...
A Quarantine Dispatch on Metromile, Lemonade and Root’s Financials
Since the first article in this series, Dispatches From InsurTech Survival Island, our principal goal in analyzing the quarterly statutory statements of the most relevant U.S. property/casualty ...
Opinion: Death of the Office? Not So Much
I returned to the office this week, joining thousands of bankers from Citigroup Inc. to Morgan Stanley that are trickling back to their desks in Hong Kong. After almost five months working from home, ...
InsurTechs Will Not Shape the Industry’s Future Alone
InsurTech was once the Wild West of the insurance industry. Many of InsurTech's early players came from outside insurance after observing the industry struggle to deliver what was, in their view, a ...
After Crisis, It Won’t Be Business as Usual—It Will Be Business Done Better: Opinion
As the insurance industry begins to settle into the new norm of working from home (WFH), most companies will be questioning the very fundamentals of their day-to-day operating models. Staff will, of ...