Viewpoints
Situational, Authentic Leadership Needed for Crisis and Beyond
A leader sets the tone during any crisis. We've all faced challenging times, whether an individual crisis felt by our own company or a broader crisis impacting the industry or nation. The global ...
Clarity Critical for Startups in Crisis
Personally, my experience at a startup in 2008 taught me that in times of disaster there is a huge premium on both capital and clarity. The capital you have available may be beyond your control based ...
My First Days of Leadership—During a Global Pandemic
A global pandemic was certainly not in my 90-day plan when I assumed this role in February, but it's shaping how my leadership team and I are leading today and will lead in the future. From the start ...
Flexibility and Patience Helping Insurance Leader Through COVID Challenges
Over the years, I have been described as "old school" or "set in his ways." Having been in the insurance business since June 1, 1977, I guess there is a legitimate reason. I am getting old. Never in ...
What Reinsurance Execs Say About Social Inflation
While some observers reported a letup in social inflation during COVID-19 lockdown periods, reinsurance executives speaking at a recent conference said they fear U.S. jury verdicts and settlements ...
Finding Common Ground: Beware Of Always Or Never
Let's start with the normal distribution curve. Have I lost you already? Most of us know the normal distribution curve, also known as a bell curve. It sits on an x/y axis. It starts low, gradually ...
Reinventing Normal
If you were born just a few years ago, and started to understand the world today, then wearing a mask to go outside wouldn't seem like a very big deal. And the fact that your parents were always ...
Opinion: Coronavirus Lockdown Heightens Workplace Bullying and Harassment
Working from home should have liberated employees from toxic workplace behavior such as bullying and harassment. Amid the lockdowns, gone are undesired office encounters, business trips, ...