Viewpoints
CEO Views: Successes and Failures in Dealing With Pandemic Challenges
As insurance professionals prepare for mask-free life and opportunities to exchange ideas in person, industry leaders took the virtual stage again at a midyear conference, recounting industry lessons ...
Do Reinsurers Rule the Industry?
"If you're an insurer today, and you're really good at underwriting, you should evolve into being a reinsurer and jettison out other assets." The words of advice from InsurTech Co-Founder Marty Young ...
Two Smart Solutions to Help Confront the Industry’s Talent Crisis
The COVID-19 pandemic has left the insurance industry's longstanding talent crisis with new challenges—and fresh opportunities. Before the pandemic, carriers were concerned about a wave of baby ...
A Customer-Centric Culture Starts With One Essential Principle
When business leaders try to build a customer-centric culture, they often overlook a key issue that can doom the whole effort: Many employees don't think they have a customer. Sure, the customer is ...
Systemic Risk: What It Feels Like
Tuesday, May 11 started out as an ordinary day for me. Early in the day, I was following the latest news about the lingering effects of a ransomware attack on the Colonial Energy pipeline, which had ...
Executive Take: Aon’s Strategy for Diversity and Inclusion
Events over the past year have catapulted Diversity & Inclusion (D&I) into the sights of employees, investors, organizations, consumers and the board with a renewed urgency. As a result, ...
Viewpoint: More Assertive SEC Gets Tough on SPACs
Investor Jeremy Grantham says special purpose acquisition companies, which raise money in an initial public offering and then find a promising company with which to merge, are a "license to rip ...
How to Achieve True Digital Transformation in Insurance
Over the last several years, businesses across all industries have been busy implementing digital strategies and fundamentally changing how they operate and deliver value to customers. Yet, digital ...