Viewpoints
COVID Fallout: Insurers Must Address Evolving Small Business Risks
During the past 18 months, the COVID-19 pandemic has wreaked havoc on thousands of U.S. small businesses and created unprecedented challenges for them as well as for their insurers. Amid numerous ...
Employees Saying Adios to Carriers, Brokers Requiring Work in Office
During a session of an insurance industry webinar titled "State of the Insurance Marketplace," the war for talent was discussed just as much as the hard or moderating property/casualty insurance ...
Making Connections
"All Black folks have a drawer." The comment may have gone unnoticed at an insurance gathering last year, when Sylvia Alston, managing partner of Momentum Risk Partners, tossed it out quietly as she ...
Who Do You Trust? When Behavioral Science Fails
Late last week, I was reviewing my Twitter feed and came across a tweet that made no sense to me. While it's a common occurrence for me to be baffled by Twitter exchanges, this particular tweet ...
Is a Safer World Possible?
Back in 2011, the publishing company I used to work for hired a new editor. He was the recipient of multiple awards for outstanding journalism, but insurance was a totally new gig for him. As a ...
Amazon and Agents: How Did Leaders Read The Tea Leaves?
Back in 2017, Next Insurance CEO Guy Goldstein wasn't envisioning that his InsurTech would launch a portal of insurance agents just two years later. When Carrier Management asked Goldstein, eight ...
How Strategy Follows Technology
Any business in any industry is subject to the limitations of the technology available to bring products and services to consumers. The most sophisticated businesses are those that find the most ...
Insurance Withdrawal Puts Sports and Festival Events at Risk
While there was debate about the wisdom of the Tokyo Olympics proceeding as scheduled given the current health conditions, the insurance industry dodged a bullet with the go-ahead. According to ...