External Perspective
AI Will Transform Insurance Industry, Execs Say: Accenture Report
Three-quarters of insurance executives believe that artificial intelligence will transform the overall industry within three years, although a slightly lower percentage foresee significant changes ...
New Business Goes to Auto Insurers With Strong Underwriting Results: J.D. Power Study
Insurers with the strongest new business yield rates also have strong combined ratios in personal auto in the "J.D. Power 2017 U.S. Insurance Shopping Study." We define new business yield rates as ...
Financial Analysis: Why Regional Writer ROEs Lag Nationals
A comparison of the returns on equity of national and regional writers of property/casualty insurance produces a result that may not seem terribly intriguing: National writers win, hands down. But ...
CEOs: Do Your Job
I read with interest United Airlines CEO Oscar Munoz's mea culpa—an open letter to the public—regarding the passenger being injured and dragged off a plane in April. It was splendid prose. Don't ...
Clarity is Key to Sustainable Positive Culture, Strong Leadership
Everywhere we turn lately, there seems to be a new corporate crisis in the headlines. Some of the largest, most visible and successful companies are being forced to publicly apologize—while ...
ProPublica, Consumer Reports Respond to Criticism of Report on Auto Insurance Prices in Minority Areas
ProPublica and Consumer Reports have issued a response to the opinion column by Insurance Information Institute's James Lynch criticizing their report, Minority Neighborhoods Pay Higher Car Insurance ...
Washington Outlook: PCI’s Agenda for 2017
A new administration and a new Congress present both challenges and opportunities for home, auto and business insurers as they work to promote a private and competitive marketplace—that best serves ...
The Risk Associated With Manmade Earthquakes
In recent years, earthquake rates in regions of the historically seismically quiet central and eastern U.S. have risen at a remarkable pace. According to the latest research and scientific consensus, ...