External Perspective
Cyber FICO Ratings Could Benefit Insurance Underwriting in Multiple Ways
Nearly 30 years ago the Fair Isaac Corporation ("FICO") first introduced its metric for measuring creditworthiness. Since then, the FICO Score has become a default metric used by countless market ...
The Content, Not the Technology, Determines the Success of Transformational CX Projects
News about ever-increasing dollars of InsurTech funding can't help but drive property/casualty insurers to seriously consider tech modernization projects to drive growth and efficiency in 2018. That ...
Emerging Tech Deployment Still Rare: Novarica CIO Study
Emerging technologies like artificial intelligence, sensors, robotic process automation, smart home automation, and chatbots are not yet widely deployed among property/casualty insurers, according to ...
Become a Carrier of Choice for Agents: Five Reasons to Join ID Federation
It's the bane of the modern-day insurance office: keeping track of the many passwords required to log into a myriad of systems and websites. Whenever I talk to anyone in our industry about real-time ...
Getting Teams to Work (When No One Wants To)
We love teams, but wherever we look, we see a sad truth: Most teams underperform. A large part of the reason relates to passion—often teams have members who simply have no interest in being there. ...
Preparing for Unimagined Possibilities: A Guide to Future Strategy Planning for Insurers
Imagine that your car, acting on information from your AI-powered virtual assistant that you didn't get enough sleep, suggests driving itself to your morning meeting—and if you refuse, talks to ...
Don’t Fear Digital Disruption: Embrace and Learn From It
For companies and their executives who are struggling to adapt to digital disruption, three PwC experts have a simple recommendation: embrace it, and learn from it. The trio writes in a recent ...
Data Analytics: Fueling the Future of Insurance
When you read about another new carrier carving out market share, how do they do it? Although they may not be established or a "big name," they harness technology and use data effectively from ...