
External Perspective


Taking the Digital Route to Lower Commercial Auto Losses
It's an unfortunate truth that commercial automobile insurance hasn't been a profitable line of business for years. According to industry reports, even though commercial auto rates increased for 31 ...
How to Boost Performance: McKinsey IDs Strategies of Top-Tier Profit Makers
Most insurance companies aren't bold enough in their strategies to boost profits, according to a recent report from McKinsey & Company, which also says that industry CEOs must lead the way to ...
Innovation Not Only for the Young; Creativity Peaks in Mid-50s: Research
If you believe that great scientists are most creative when they're young, you are missing part of the story. A new study of winners of the Nobel Prize in economics finds that there are two different ...
Another ‘Team Project’? Snap Judgments, Leader Expectations Impact Results
Hearing the words "team project" can spark fear in the hearts of business professionals. Does this initial negative perception mean that the project is doomed from the start? Dustin Sleesman, ...
Flying Cars Have Small Niche Role in Sustainable Mobility: Research
In the 1960s animated sitcom The Jetsons, George Jetson commutes to work in his family-size flying car, which miraculously transforms into a briefcase at the end of the trip. A new study of the ...
Turn Introversion Into a ‘Networking Superpower’
Crowded networking events can be a source of dread for introverts. But Holly Raider, a clinical professor of management at the Kellogg School of Management, believes introverts can be just as skilled ...
3 Ways InsurTech Software Convergence Can Boost Customer Service and Business Growth
There's been a huge surge in software development aimed at improving efficiency across the insurance value chain. In fact, InsurTech is now a half-billion-dollar industry, expected to top $1.1 ...
3 Things Insurance Carriers Need to Know Before Entering Colorado
Colorado isn't like other states. At 2.7 percent, its unemployment rate is lower than the national average. It's the seventh-fastest-growing state in the U.S., adding some 80,000 residents in 2018. ...