External Perspective
Innovation Unleashed
William is my dog. By all customary and conventional measures, Willy is not a nice dog. He is not a dog you would encourage your children to entertain. But I love him. Willy is a sad, mad dog with ...
Who Will Be the Next Uncarrier?
As insurance carriers struggle to set themselves apart from one another, they might want to seek inspiration from a different type of carrier—the wireless kind. In late 2012, wireless carrier ...
What’s in a Name? The Importance of Reputation Management
"Give a man a reputation as an early riser and he can sleep 'til noon," Mark Twain once said. Reputation is as important today as it was in Twain's day, but perhaps not necessarily as unassailable. ...
Google Compare Versus Agents: Who is Winning?
Insurance agents aren't dead yet, but even underwriters participating in the personal automobile insurance market may be looking for another line of work within the next two decades, industry ...
Five Ways to Turn Top Performers Into Leaders
You know your company's top performers. And of that group, you probably have a pretty good idea which workers have leadership potential. But how can you help those top performers improve their ...
How to Thrive in the New Age of Underwriting
We are in the midst of a new age of underwriting—an age driven by technology. And the technology-driven era is not only changing the way underwriters work, but it is also transforming the ...
Ceres Analysis: How The Hartford Addresses Climate Risks and Seizes Opportunities
Companies that have been in existence for more than two centuries tend to be founded upon core values. In the business of insurance, which is predicated on the customer's trust that the insurer will ...
It’s Not Halftime: The 114th Congress Just Finished the Third Quarter
The White House and Congressional Christmas trees are up, but with 70 degree weather in Washington—and without a government shutdown threat—it's hard to believe it's the holiday season. It's ...