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This is a fascinating time to be working in the insurance industry. The technological and social changes that are taking place are transforming the world around us and changing how we do business. ...
Finance executives should consider slashing their own paychecks as the U.K. works to exit the European Union in order to win back the trust of people who have lost faith in large businesses, ...
FROM THE ARCHIVES: A VINTAGE CARRIER MANAGEMENT ARTICLE FROM 2016. Some lessons were tougher than others to relate to and absorb, and some were simpler and more straightforward. But I made it my ...
While insurers and reinsurers will be able to deal with the aftermath of an exit of the U.K. from the European Union, the time and cost involved are unwelcome intrusions to the business, executives ...
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from ...
Today's "always on" work culture is taking a heavy toll on leaders, but McKinsey & Co.'s Manish Chopra believes he has a solution: meditation. Leaders need to "observe more, react less," Chopra ...
From drones hovering overhead to connected cars on the roads around us, rapid advances in technology are leading to radical new practices in business and science. These advances may bring benefits ...
If you have talked to a young person on the job hunt lately, you have likely heard them yearning for a job that's stable and rewarding and that offers limitless growth opportunities. Risk management ...
Failure is as much a part of life as success, and so it is the case with chief executives and other leaders. Every executive that successfully seals a deal, launches a product or tests an innovative ...
It seems that no matter the industry, customer expectations for personalized service are high, and getting higher. Insurance customers now commonly make comparisons based on experiences in other ...
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