How AI Can Reshape Claims Management

What Risks Do Advanced AI Models Pose in the Wrong Hands?

The Biden administration is poised to open up a new front in its effort to safeguard U.S. AI from China and Russia with preliminary plans to place guardrails around the most ...

AI and APIs: Essential Tools for Zurich Insurance Group’s Digital Leap

Early adopters of generative artificial intelligence (Gen AI) tools are working hard to employ the technology, which can help insurers innovate, enhance customer ...

The Insurance Data Paradox: Structure Creates Flexibility

At most insurance companies, especially the largest and oldest, data is extremely disorganized. Many carriers have five or more policy admin systems due to acquisitions. ...

Survey: Insurers Use of AI Continues to Increase, Adapt

SMB vs. Mid-Market: Commercial Property Underwriting Automation Defies One-Size-Fits-All Approach

Leading insurers have automated underwriting for small commercial lines by applying new data sources and advanced analytics, following the successful automation of ...

Training AI and Humans

When CM's guest editor contributed an article last year suggesting that industry talent and technology officers should team up to build company-specific HR programs for ...

How Underwriters Win Business With Data and ML at AXA XL

Imagine being able to tell a broker prior to a submission, "I can take this account in my underwriting portfolio," instead of giving a broad appetite listing for the ...

Ground Up or Top Down? Tips on Building a Data-Driven Insurer

When Matt O'Malley and Steve Stabilito, underwriting leaders from AXA XL, described a ground-up process for transforming their teams into data-driven businesses recently, ...

Are Talent Leaders, Workforces Prepared to Wade Into AI Tidal Wave?

In an August interview with Bloomberg, Microsoft CEO Satya Nadella referenced a 1995 internal memo from the company's then-CEO Bill Gates titled "The Internet Tidal ...