Technology & Analytics

Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...

Hey (Re)insurers: Don’t You Mean (Insure)tech?

Every publication that reports on insurance these days is divided into at least two camps: the "InsurTech" camp on one side and the "insuretech" devotees on the other. Yes, there are even more ...

InsurTech: What’s in a Word?

I love the passionate debates we have in the insurance industry about finance, business, strategy, underwriting, marketing, sales, technology and other topics. And we also debate about words: what ...

Blockchain—What’s It All About

Blockchain is having a profound impact on the way business is being conducted. And while we are only at the beginning of some of the most significant transformation, the long-term changes that ...

Carrier Technology Shopping Lists

If this were the Christmas holiday season for insurance carriers, machine learning, big data, analytics and security would be high on their shopping lists. Insurer IT spending is growing for 2020, ...