Claims & Reserving
A Smooth Claims Experience Starts With Appropriate Customer Expectations
Want your insurance customers to have a smooth claims experience after a loss? Set appropriate expectations up front and overdeliver on the back end. "I think that's equally true for claims people ...
Fear of Being Fired Among Predictors of Workers Comp Outcomes: WCRI
Workers compensation researchers have identified anxiety over being fired and other new predictors of worker outcomes that they say can help public officials, payers and health care providers improve ...
Top 10 States for Lightning Claims in 2013: I.I.I., State Farm Analysis
According to the Insurance Information Institute, Georgia was the top state for lightning claims in 2013. The state had an estimated 11,184 claims paid to policyholders, totaling $56 million. Texas, ...
Lighting Losses Fell for Insurers in 2013, But Average Claim More than Double Since 2004
Insured losses to homes from lightning strikes in the United States fell to their lowest level in a decade last year, as severe thunderstorm activity eased from near-record levels and dry weather ...
Donan Launches DamageRecon for Hail Events
Donan, a forensic investigation firm, has expanded its service offerings to include severe weather data analytics with DamageRecon, a Web-based product that enables users to understand what really ...
Commercial Auto Insurers Still Struggling
Underwriting results in most commercial lines insurance segments have noticeably improved over the last two years. However, commercial automobile insurers continue to struggle as this industry ...
Industry Loss Reserve Redundancy Disappearing: Aon Benfield Analysis
According to an analysis published by Aon Benfield, loss reserves held by U.S. property/casualty insurers for commercial lines are deficient by $2.8 billion, with workers compensation coming in ...
UPC to Take Over Policies of Florida’s Insolvent Sunshine State
Florida regulators have taken over an insolvent domestic residential property insurer, but a deal is in the works for another private company to assume the insurer's 37,000 policies. A Leon County ...