An outfit that wants to convince your employees to take “brain breaks” by engaging in online casino games has found that large insurance carriers are among the Fortune 500 companies with most bored workers.

According to PlayUSA.com, which describes itself as a provider of “reliable, trustworthy content and resources regarding the legal gambling industry, with a focus on the United States,” Progressive tops the list of boring carriers in the eyes of its employees.

The insurance industry as a whole, on average, ranked second behind the “aerospace and defense” industry and just ahead of the automotive industry, according to the PlayUSA, which developed scores based on information from the “Cons” section of employee writeups about their firms on the online job review site Glassdoor.

On a list of companies ranked based on a 0-100 boredom scale—higher scores indicating higher percentages of bored employees—Progressive’s score of 97.10 put it in third place, behind aerospace company RTX, which landed in the top spot with 98.26, and also behind second-ranked Albertsons, a retailer with a 97.64 boredom score.

PlayUSA is an independently owned and operated commercial organization and not directly affiliated with any one casino or gaming website, the website says, explaining that the main business is reviewing online casinos.

“We were curious to find out which large companies’ employees are left needing entertainment throughout the day most often,” reads a statement about the boring company analysis of 2.4 million Glassdoor reviews.

Explaining more specifically how companies got on PlayUSA’s boring list, the statement said that the October 2024 analysis searched the “Cons” section of Glassdoor reviews, looking for keywords related to boredom: Bored, Boring, Bore, Monotonous, Monotony, Stagnant, Tedious, Repetitive, Dull, Mundane, Uninspiring, Uninspired, No excitement, Not exciting, Same old routine, Disengaging, Disengaged, Uninteresting.

“We deleted any companies with less than 10 bored reviews. Then we found the frequency of bored reviews for each company by stacking the number of bored reviews by the total number of reviews for the company. We then created a bored score with a scale of 0-100 by using a linear transformation technique known as Min-Max normalization,” the statement says.

Clearly the PlayUSA analysis missed comments in the “Pros” section of Glassdoor reviews, such as “This job is fun! I loved investigating claims”—a comment that Carrier Management turned up in a quick search of Progressive’s more than 8,000 reviews. Instead, PlayUSA highlighted the critique of a customer service representative reportedly saying the job of reading similar scripts for each caller felt like working on an assembly line.

Overall, the average score calculated by PlayUSA for the insurance industry is 88.73, and the industry had the dubious distinction of having the most companies ranked in the top 10—four. Three of them are property/casualty insurers: Progressive (#3), Liberty Mutual (#8) and Travelers (#9).

Allstate (#13), USAA (#15) and Nationwide Mutual (#16) landed in the top 20, while other insurers ranking high on the boredom scale were health insurers (Elevance Health, #10 and UnitedHealth, #24, among them).

Carrier Management spotted two more P/C names among the top 100: State Farm (#46) and AIG (#63).