American International Group has appointed Don Bailey as global head of Distribution and Field Operations, effective immediately. He reports to Chairman and CEO Peter Zaffino.

For more than 30 years, Bailey has held senior roles across the insurance industry. He joins AIG from Bristlecone Partners, a growth and human capital consultancy firm, where he had been a partner since 2017. Past roles include president of global sales at Marsh, president of Allstate B2B and chairman of Encompass, the mass affluent personal lines subsidiary of Allstate. He also previously served as chairman and CEO of Willis Towers Watson North America.

“Over the last few years, we overhauled AIG’s underwriting strategy and risk management profile as we positioned AIG as a global market leader,” Zaffino said. “Continuing to prioritize our value proposition to clients and distribution partners is essential as we reimagine what AIG can do in a rapidly changing environment that presents increasingly complex risks. Don brings a tremendous track record of successfully leading global businesses in the insurance industry and achieving high-quality outcomes for stakeholders.”

Bailey was also the Guest Editor for a section of the July/August 2020 edition of Carrier Management about leadership in insurance, contributing the following stories:

• ‘My Airplane’: Don’t Let Fear Keep You From Taking Action
• Fountains and Drains
• No Events = No Networking?
• Finding Common Ground: Beware of Always or Never