MGU-Carrier Relationships and AI
The NAIC's model bulletin on carriers' use of Artificial Intelligence Systems, adopted in December 2023, specifically sets out expectations that insurers will describe ...
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Definitions, Definitions: Advanced AI vs. AI
The definitions of artificial intelligence and machine learning used in the NAIC Surveys on Automobile and Homeowners over the last few years differ from the definitions ...
NAIC’s AI Model Bulletin in Brief
Introducing the idea that regulators encourage the use of innovation and AI Systems while recognizing that such systems present unique risks, such as the "potential for ...
Regulators Run Alongside Speeding AI Train: What the NAIC Model Bulletin Means for Insurers
In an industry where the pace of regulation is often described with references to snails and turtles, the NAIC's adoption of a model bulletin on carriers' use of ...
What’s in New York’s Latest AI Circular?
A month-and-a-half after the NAIC adopted a model bulletin on carriers' use of Artificial Intelligence Systems, the New York Department of Financial Services issued a ...
How Underwriters Win Business With Data and ML at AXA XL
Imagine being able to tell a broker prior to a submission, "I can take this account in my underwriting portfolio," instead of giving a broad appetite listing for the ...
Ground Up or Top Down? Tips on Building a Data-Driven Insurer
When Matt O'Malley and Steve Stabilito, underwriting leaders from AXA XL, described a ground-up process for transforming their teams into data-driven businesses recently, ...
Are Talent Leaders, Workforces Prepared to Wade Into AI Tidal Wave?
In an August interview with Bloomberg, Microsoft CEO Satya Nadella referenced a 1995 internal memo from the company's then-CEO Bill Gates titled "The Internet Tidal ...
Meet Bob, Cover Whale’s AI Employee
At Cover Whale, an InsurTech for commercial trucking insurance, an employee named Bob on the artificial intelligence team is actually an AI-powered chatbot.
Social media sites are filled with examples of layoffs gone wrong, displaying snippets of emails and other messaging to announce workforce cuts posted by some of the ...
Leadership Tips: How to Conduct a Layoff the Right Way