Eight Straight Years of Workers Comp Profits: What Could Go Wrong

Workers compensation insurance stands out as the most profitable major U.S. commercial insurance product line over the last five years, bolstered by relative claims ...

Is AI Risk Insurance the Next Cyber for Insurers?

Serious Change Underway at SiriusPoint

SiriusPoint has seen a cluster of challenges over the past two years—ranging from an incomplete merger integration to persistent underwriting and investment losses to ...

The Pros and Cons of Going Private

In the days before hedge fund manager Daniel Loeb decided to drop its buyout of SiriusPoint, Carrier Management asked analysts at AM Best and Fitch Ratings about the pros ...

How to Be Strategy-Focused: The Balanced Scorecard Explained

While a transformation is a daunting task for any carrier, American Modern used a tool known as Kaplan and Norton's Balanced Scorecard and Strategy to map out the way ...

What’s Next at American Modern: Conquering Yellowstone

"We don't call it 'digital transformation' because we haunted the organization with 'business transformation.' We needed to find a better word," American Modern CEO ...

CEO Insights: Lessons Learned From a Business Transformation

Collapsing seven legacy technology systems into a single, integrated one while also winnowing 3,000 specialty insurance products down to 600 isn't easy. Particularly when ...

COO Tip: Ditch the Weekly Status Meeting; Let’s Get It Done

These days, operations executives in the insurance industry can easily get consumed with all things tech—and with the quest to introduce operating efficiencies by ...