More Than an Observer: Carbone Still Igniting Industry's IoT Passion
There's an image accompanying the next article of this special report showing a closeup profile view of a visionary whose mind is connected to a network of things. (The ...
Making More Connections
Returning as CM Guest Editor, IoT Insurance Observatory Director Matteo Carbone teamed up with representatives of State Farm, HSB, Nationwide, Tokio Marine, The Hartford and Allstate to detail the increased sensor-powered connections they’re making to the physical world to alert humans to act in ways that will eliminate dangers and change risky behaviors—ultimately reducing insurance claims.
In addition, this issue looks at the challenges facing claims executives when claims do happen.
In This Issue
Cover Story: Making More Connections
Real-Time Data and Mitigation: How Tokio Marine Is Changing Risky Behaviors
In our ever more interconnected world—from vehicles to manufacturers to health care to the power grid—solutions to avoid risk are becoming more common.
Allstate's Telematics Strategy: Responding to Evolving Customer Needs
When consumers decide what to buy, they want companies to treat them as individuals: "Do you know my unique needs?" and "Will you be there for me when I need you?"
The State Farm Vision: Ecosystem Capabilities for the Insurer of the Future
A century-old insurer is evolving to help people manage the risks of everyday life, recover from the unexpected and realize their dreams in an increasingly hyperconnected ...
Repeat, Repeat and Repeat Again: How The Hartford Embeds IoT Capabilities in Commercial Insurance Businesses
The world is progressively witnessing heightened interconnectedness. Sensors present in physical objects capture data and link to digital communication networks. The data ...
Nationwide Insurance: Using a Decade of Learnings to Create Next-Generation Telematics Solutions
Telematics insurance has traversed more than two decades, cycling through phases of curiosity, dedication and subsequent disappointment. Only recently has the U.S. auto ...
Creating the Tipping Point for Insurance IoT: How HSB and Its Partners Are Creating a Playbook for the Future
Over the past several years, the property/casualty insurance industry's use of Internet of Things (IoT) has significantly accelerated. Beyond auto telematics, P/C ...
Executive Profile
A Turnaround Story: Boost People, Then Financial Results, Aspen CEO Says
The turnaround at Aspen Insurance Holdings—the result of a multipronged, multiyear effort—is bearing fruit with a return to consistent profits. Mark Cloutier, ...
Claims/Legal
'Litigation Harvesting': The Rise and Fall of McClenny Moseley
In December 2022, before much was known about how Houston's McClenny Moseley & Associates could set up shop in New Orleans—and sign up thousands of Louisiana ...
AI: The Claims Industry's Biggest Challenge and Opportunity for 2024
The claims industry is navigating a lot of change right now in the face of inflation, growing climate volatility and an ongoing talent shortage, but of all the disruptive ...
2B or Not 2B? That Was the Question for Aspartame
In March 2015, the World Health Organization's International Agency for Research on Cancer (IARC) designated glyphosate, the active ingredient in Roundup, as "probably ...
Why Totaled Auto Losses Are Hard to Pin Down This Year
Depending on what report you have read, totaled auto losses are up, down or relatively stable. Ever since the personal auto segment ...
Cats Where They Shouldn't Be: 'A Whole New Challenge' for Claims Pros
The number of global climate catastrophes and weather events costing at least $1 billion reached 23 in 2023, eclipsing the record of 22 set in 2020, according to the ...
Economic and Social Inflation: Insurance Claims Execs Preview 2024 Trends
In its Global Economic Outlook report for 2023 through 2025, Allianz reported that the company expects global inflation to fall to 4.3 percent in 2024, down two ...
Workers Compensation: Waning Benefits From Decreasing Opioid Rxs
Workers compensation has been a profit juggernaut for the property/casualty insurance industry over the past several years. Underwriting ...
Leadership and Management
Why Strategic Implementations Fail and the Counterintuitive Way to Address It
What do you think is the biggest threat facing property/casualty insurers today? Is it escalating claim volumes? Litigation? Higher ...
Executive Viewpoint: Advice to Retiring CEOs
Being a CEO can be an all-consuming job. No matter how well the organization is performing, there is always the sense of responsibility to stakeholders. CEOs are also granted a sort of "rock star" ...
Reinsurance: How We're Doing It
Hard Reinsurance Market Fuels Innovation in Risk Transfer
Over the last two years, insurers have been dealing with the most disrupted property reinsurance market since 1992. As was the case in ...
From the Editor
Claims or No Claims
"A Moment of Incredible Opportunities" That title on top of a series of slides presented by a featured speaker at a recent Casualty ...