Cover Story: AI and Social Inflation

Defendants, Insurers Risk Falling Behind on AI for Litigation

As generative artificial intelligence drives the innovation of legal tools, insurance defense experts are wary that failing to keep up with the plaintiffs' bar's ...

Finance and Operations

Commercial Auto Insurance Profit Struggles Continue

The commercial auto insurance segment maintained its place as a weaker-performing U.S. property/casualty insurance product line in 2023. Despite successive periods of ...

Questionable Loss Reserves: Are Legacy Reinsurance Deals the Answer?

Twenty years ago, an insurance carrier's use of reinsurance products like loss portfolio transfers and adverse development covers waved a red flag, signaling potential ...

Why Insurers Should Develop Strategies for Estimating PFAS Loss Reserves

Perfluoroalkyl and polyfluoroalkyl substances (PFAS) are everywhere in the news lately. PFAS refers to a class of chemicals renowned for resisting heat, water and stains—substances that are found ...

Surplus Lines Insurers Providing a Much-Needed Safety Valve for P/C Industry

Given the difficult environment for primary property/casualty carriers, the efficient use of excess and surplus (E&S) lines capacity is providing a safety valve for ...

'Unceasing Onslaught' of Legal Ads Worth Insurance Industry Attention

Often alarming, misleading or just plain annoying — when mass tort lawsuit advertisements pop on a TV screen, many consumers instinctually reach for the remote. An expert believes that the ads are ...

Auto Insurance Price Inflation Overstated, Swiss Re Economists Say

The sticker shock that U.S. drivers feel when they see their auto insurance premiums jump is real—but it's not quite as bad as a major economic indicator suggests, according to Swiss Re economists. ...

Nuclear Verdicts Surged to $14.5 Billion in 2023: Report

Nuclear verdicts of at least $10 million reached a 15-year high in 2023, while 27 verdicts were "thermonuclear," or more than $100 million, according to a new study by research firm Marathon ...

Legal Tech for the Defense

Experts who spoke to Carrier Management for the accompanying article are affiliated with technology companies that can assist defendants and their insurers.

P/C Loss Reserve Study: Keep Calm and Carry On

According to an analysis of loss reserves published in mid-March by Assured Research, 2023 marked the 18th straight year that the U.S. P/C industry's loss reserves ...

Reinsurers React

Conditions in the global reinsurance market are also leading reinsurers to E&S carriers with stability and predictability in their casualty books, amid the search for ...

Going, Going, Gone: 'Disruption' to Shrink Traditional Premiums for Auto

Before the end of the current decade, the personal auto industry is likely to see a peak—and then a subsequent lasting decline—in premiums for conventional auto coverage, consultants from ...

Inflation a Blessing for Root: Q1 Profit Is Proof Point of Data Science Strategy

There was a moment in first-quarter 2021 when InsurTech Root met a long-desired loss ratio target, sending a promising signal that the cash-burning startup was squarely ...

Reserve Strengthening for Casualty Lines Not Over: Moody's

If personal auto insurance loss reserves are developing adversely, can commercial general liability be far behind? That's the gist of one of the questions that analysts from Moody's Investors Service ...

Beyond Carvana: Root Bullish on Embedded Insurance Distribution

Although three strategic pillars guide investments in technology and data science at InsurTech Root, the second pillar—one focused on "meeting customers where they ...

Executive Viewpoint

AI-Powered Insurance Product Development Is Going to Take Some Powering Through

No doubt, AI is a hot topic in the insurance world these days. It brings so many possibilities to make us more effective and efficient.

Leadership and Management

Avoid Employee Turnover by Asking 5 Simple Questions

As an executive coach, I have observed the rise and fall of many leaders over the years. One thing I can say with certainty is that good leaders show interest in their ...

Put Motivation Back Into Performance Reviews

It's time to update the traditional performance review, which focuses largely on how the employee performed the prior year and whether they met agreed-upon goals and ...

Reimagine Talent Practices to Unlock Human Potential

Forty percent of U.S. workers believe that work is fundamentally broken, and 1 in 5 wish they didn't have to work at all, according to Mercer's 2024 Global Talent Trends ...

ERM and Strategic Scenario Analysis: A New Way to Think About Innovation

All iconic brands—past, present and future—share one thing in common: innovation. When done right, innovation is one of the ...

Technology and Automation

AI and APIs: Essential Tools for Zurich Insurance Group's Digital Leap

Early adopters of generative artificial intelligence (Gen AI) tools are working hard to employ the technology, which can help insurers innovate, enhance customer ...

Risk Alerts

5 Emerging Risks to Watch: Falling Space Junk, Megadroughts, Bioplastic Toxins

In this edition of Risk Alerts, Carrier Management highlights the dangers of falling space junk, more frequent and severe megadroughts, toxins in bioplastics, risky ...

Editor's Viewpoint

Why Do I Need a Lawyer? I Was Just Out for a Walk

During a recent webinar, an insurance company representative imagined the thought process of potential plaintiffs who might consider calling a lawyer.

From the Editor

Deflating Social Inflation

Prior-year loss reserve charges. Social inflation. Nuclear verdicts. Those topics, featured in various articles in Carrier Management's ...