5 Tips to Keep Employees From Leaving
It's been called "The Great Resignation," "The Great Migration," "The Big Quit," etc., but whatever name you give it, employees from all industries are still quitting in droves. Some are seeking ...
Asynchronous Work: Fix for Burnout?
Strategy consultants and C-suite officers share perspectives on the need for an industrywide culture refresh that embraces “asynchronous work” arrangements and strategies for synching the new work environments with customer and employee engagement goals. And they weigh in on the need for a new addition to the senior team—a head of remote work.
In This Issue
Talent 2022
People Behind the People: How Talent Chiefs Led Through the Pandemic
For insurance leaders tasked with managing their organization's human capital, the COVID-19 pandemic presented myriad challenges around employee safety and wellness and transformed their workplace ...
Leadership Conundrum: Can Corporate Culture Survive Remote Work Models?
As the world enters the third year of the pandemic, employees in the insurance industry expect to maintain workplace flexibility—a hybrid model—even after COVID-19 infection rates dwindle to safe ...
Inclusion Is a Team Effort: What 'Team' Really Means
Inclusion takes teamwork. Colleagues need to support one another, lift each other up, act as allies. The problem is that "most people have never been on a team. They've been on a group of elite ...
Chocolate and Asynchronous Work: How Insurers Are Fixing Zoom Fatigue
If the traditional in-office, nine-to-five workday led to employee burnout, many say the virtual work environment proliferated during the pandemic is leading to another type of exhaustion: Zoom ...
The Harsh Truth: Culture and Talent in Changed Times
Let's declare it: The insurance workplace has been upended, changed forever, and there is no going back. How and where we work now, and with whom, is our new reality. That is a strong statement for ...
Head of Remote Work: New Management for the New Workforce
The way Ernie Feirer sees it, today's workforce requires a complete shift in management style. "When I think about managing people in this new paradigm, I can't really observe people like I used to," ...
Why Black Women Are Key to Leveraging Intersectionality in Insurance
Despite the years of heightened focus on race and gender, the insurance industry is lagging to rid itself of its legacy as a white-male network. As household insurance firms incorporate diversity and ...
InsurTech Profiles
Goodbye Google, Hello Insurance: Problem Solver Works on AI Platform for Claims Adjusters
Tom Vykruta, chief executive officer and co-founder at InsurTech EvolutionIQ, is no stranger to solving hard problems. Problem solver was essentially the job description for the relative newcomer to ...
Lawyer-Turned InsurTech Founder Looks Into Cloud to Settle Tesla Claims
While Tesla has designs on using the data it collects to price insurance policies, the founder of an InsurTech is using it for the other end of insurance transactions—to unravel the story of ...
ILS for Casualty: The Backstory of Ledger Investing
In the aftermath of Hurricane Andrew's $15.5 billion in insured losses in 1992, insurance-linked securities emerged to distribute a portion of future property-catastrophe risk to investors. At the ...
Leadership and Management
Stop the Deluge: Why P/C Leaders Should Rethink Project Management
After much deliberation and seemingly endless back-and-forth, strategic goals and objectives for the year are now set. Many company executives already have a good idea of the initiatives they want ...
The Convincing Side of Change
Struggling with people resisting making the changes you know you need to make in your organization? Don't know how to get buy-in from people so that you can change things for the better? Challenged ...
How We're Doing It
How Zurich Commercial Uses Underwriting Discipline to Find Profit in Any Market
Zurich Insurance Group has worked hard to turn around its financial results over the past five years by bringing underwriting back to the organization, with a greater focus on selecting the right ...
Technology and Automation
NFTs: A Momentary Trend or More Below the Surface?
NFTs, or non-fungible tokens, have gained popularity primarily within the art world so far, but experts say it's just the beginning in terms of where the space could be headed. "The art world has ...
VC Viewpoint
InsurTech in the Public Markets: Lessons From the Rush That Put Them in Hot Water
For the last eight years, InsurTech has had an incredible run. Capital has poured into privately-held companies tackling opportunities across the industry. Every quarter seemed to attract more and ...
Risk Alerts
Casualty Underwriting: The Original ESG
Promoting Environmental, Social and Governance (ESG) performance has become a top priority of corporate executives and boards everywhere, including in property and casualty insurance. However, ...
8 Emerging Risks to Watch: Gas Stoves, Underground Fires, Trackers
In this edition of Risk Alerts, we highlight underground coal fires, trackers being used as stalking tools, BadUSB drives and methane leaks, among other threats. A hidden risk: underground coal ...
From the Editor
Is It Time to Sell the Building?
Even though representatives of Lloyd's of London prepared the world for the news last year, last month's headlines prompted some stunned reactions. One of those headlines—"Lloyd's Weighs Future of ...