How Downtime Insurance Became a Thing

A single hour of downtime from mission-critical, third-party IT service providers can cost small and medium-sized enterprises tens of thousands of dollars, but traditional insurance often does not ...

How to Improve Insurance Outsourcing Contracts

(Part 2 of 2) Most insurance outsourcing contracts favor the provider, according to our firm's analysis of the language in typical contracts in place today. In our previous article, we graphically ...