Strategy
The Big Picture: How COVID Should Change the Industry
Responding to a Carrier Management call for executive viewpoints, industry leaders told us how the pandemic has changed them. In addition, they shared ideas about how the industry should plan for the ...
Overcommunication: A Leadership Lesson From the Crisis
If you asked business leaders at the beginning of March if they thought allowing staff to work from home was an efficient way to run a company, I bet the overwhelming majority would have said no. ...
COVID Challenges: Perspective on P/C Insurance Leadership and Operational Productivity
From a personal perspective, the pandemic crisis has especially highlighted the importance of abiding by a driving purpose and core values. I have tried to function and act by our company's core ...
W.R. Berkley’s CEO: Workers Comp Rates Could Start Climbing in 2021
For W.R. Berkley Corp. and most other workers compensation carriers, rates have declined for some time. That trend could start reversing itself starting in 2021, CEO W. Robert Berkley Jr. predicted ...
How AM Best’s Workforce Stays Productive, Maintains a Sense of Belonging
Across the United States, work-from-home mandates helped to quell the spread of the COVID-19 virus. AM Best moved quickly to get out in front of the work-from-home curve and help its entire workforce ...
Walls Between Life and Work Come Down
One of my team talked about resilience and courage being key words to describe the way our business has dealt with the new realities of a COVID-19 world. These are words I equate with the men and ...
Next Insurance: Getting Small Businesses Back to Work
I strongly believe that insurance is a social good, and as a company Next Insurance strongly values a customer-centric approach to service. The challenges of the pandemic have motivated us as an ...
Leading Through a Storm With No Clear End
I have heard a number of business leaders across the country discussing the early days of the COVID-19 response and their experience with continuing operations while protecting the health and safety ...