
Leadership


Build Bridges to Be a ‘Leader of Hope’
A "leader of hope" can be a very effective and life-changing person, a recent blog posting by leadership expert John Maxwell argues. One of the best ways to accomplish this is to be a bridge builder, ...
The Digital Normal and the Future of Work in Reinsurance
It's been said that necessity is the mother of invention. That proverb was illustrated perfectly during the insurance industry's successful scramble to conduct its business digitally at the onset of ...
Leadership Tips: Forget Time Management; Learn to Master Your Attention
The key to productivity could be changing your focus from time management to learning to master your attention. Showing gratitude may boost your emotions—and your immune system. Sometimes you need ...
What Distinguishes This Market? Here’s Lockton Re Leaders’ Insights
Lockton Re's Tim Gardner, global CEO, and Ross Howard, global chairman, have been through their share of hard markets. Like many in the reinsurance business, they agree no two hard markets are ...
Patience Is a Virtue Leaders Should Cultivate
Effective leadership requires patience. But in our "always on" digital world, people often expect things to happen at hyperspeed. How can leaders boost their patience? Try reframing how you perceive ...
The Challenges of Leading an InsurTech; What’s Next for RiskGenius?
Chris Cheatham believes forming partnerships with QBE and Guy Carpenter were the two biggest milestones in the history of his company, RiskGenius, so far. But was there ever a time when he thought it ...
How Insurers Can Build Trust Through Customer Advocacy
For the average insurance consumer, the arithmetic is hard to ignore: The less insurers pay in claims, the more money they make. Thus is planted the seed of a doubt that so many policyholders seem to ...
How to Acquire and Retain the Right Insurance Customers in a Post COVID-19 World
The impact of the COVID-19 outbreak has been devastating for the global economy, and with many countries in extended lockdown, there has been a seismic shift in customer behavior and business ...