Innovation
Patents for Sale? State Farm Reveals Website of Inventions
State Farm announced that it has launched a new website to showcase some of its patented technology, and making it available for licensing, purchase or collaboration opportunities. "State Farm is ...
Personal Auto Insurers Have Edge on Innovation: AM Best
After two years of challenges for personal auto insurers, rating agency AM Best delivered a positive assessment: U.S. personal auto insurers are the furthest ahead when it comes to innovation. ...
New Survey Highlights Effective Behaviors of Contact Center Service Innovators
Improving efficiency and customer service were of equal importance to the most effective and efficient organizations, according to the "2024 Global Contact Center Survey" by advisory firm Deloitte ...
HSB, Coalition Unveil Cyber Insurance Innovations: Cyber Auto; Affirmative AI
In separate announcements late last month, Munich Re's HSB and Coalition unveiled two novel cyber insurance offerings. HSB aims to cover cyber insurance for autos, while Coalition announced an ...
Viewpoint: You’re at a Competitive Disadvantage If You’re Not Innovating
"Innovative" is not the word I'd use to describe the personal lines insurance space. Industry veterans even affectionately refer to insurance carriers as "slow first ...
AI Leadership at All Levels
"I've seen a good amount of coverage on implementing AI. But what I haven't seen a lot about is leading" AI programs.
An industry consortium or other form of coopetition may be the best way for carriers to jump into the fast-moving world of AI, a tech entrepreneur who has held executive ... Some are standing in the station. Others are already on board. Property/casualty insurance carriers are mapping out itineraries as the AI train speeds across this ...
Stick to Purpose: Why Carriers Need to Cooperate on AI
All Aboard: What’s Next for Executives and Directors Riding the AI Train
Unappreciated Gen AI Risks: Carbon Emissions and D&O Litigation
Hallucinations, bias, privacy infringements and intellectual property violations are some of the risks of generative AI that technology and insurance professionals have surfaced over the last year. ...