Content from Susanne Sclafane
Small Cyber Insurers Worry Regulators; Model Law Coming
While insurance regulators are tackling cyber-related issues at a record pace, they're focused on questions beyond whether insurers are adequately securing the personally identifiable information of ...
Reporter’s Notebook: Could Insurance Be the Economic Engine for the Internet of Things?
Fill in the blank: Advertising is to the Internet as <Blank> is to the Internet of Things. Until I attended the Property/Casualty Insurance Joint Industry Forum earlier this month, the ...
Google Compare Versus Agents: Who is Winning?
Insurance agents aren't dead yet, but even underwriters participating in the personal automobile insurance market may be looking for another line of work within the next two decades, industry ...
Tasks Done by Agents, Underwriters, CEOs Can Be Automated: McKinsey
Machines can take over a chunk of the activities of nearly every one of 750 occupations studied by researchers from McKinsey Global Institute recently—including chief executive officers and several ...
PwC Board Survey: Majority of Large Insurers Have Risk Committees, CROs
Property/casualty insurance company senior executives aren't the only carrier leaders overwhelmed by multiple demands on their time. Members of P/C insurer boards of directors are similarly ...
Customer-Centric Strategies Start With Governance: PwC Report
Becoming a more customer-centric insurer isn't simply a matter of finding the right technology, according to a recent PwC report, which asserts that inadequate governance explains why carriers ...
Insurance CEOs Fearing ‘Uberization’ Eye Cognitive Computing: IBM Survey
The trend of "uberization"—industry disruption caused by an unlikely outside competitor—has become a key concern of executives in and outside the insurance industry, according to a new IBM study ...
What’s Ailing Zurich Insurance?
Change is underway to reshape some ailing General Insurance business at Zurich Insurance Group, according to the new chief executive for the unit, who described a corrective focus on profitability ...