Content from Susanne Sclafane
A Regulator’s Perspective on Future Challenges
Reflecting on his tenure a few months before the end of his final term as North Dakota Commissioner, Adam Hamm told Carrier Management why becoming a national leader in insurance regulation was an ...
Beating the Odds: North Dakota Commissioner Adam Hamm Reflects on Nine-Year Tenure
Property/casualty insurance executives may be worried about disrupters discovering novel ways to connect with their hard-earned policyholders, but an insurance regulator with a reputation for ...
Online CyberPolicy Sales a Reality; CoverHound’s Site Is Live for Small Biz
Two weeks after unveiling business insurance offerings like workers compensation and general liability for small businesses on its online platform, CoverHound is launching another ...
Agents to Carriers: We’re Your Customers
Given a choice between two options, agents would prefer that carriers focus their money and time on strengthening the personal bonds between them. Agents are even more emphatic about that when asked ...
Looking Ahead: What Do Agents Want From Carriers?
Knowing that agents are more satisfied with benefits they derive from carrier relationships than they are with carrier technology, you might think that agents would want carriers to step up efforts ...
Carrier-Agency Relationships: Partnership Benefits Weakening
Carriers putting money and resources into technology for agents aren't making much progress, according to a survey conducted by Deep Customer Connections and Wells Media's Insurance Journal for ...
Carrier Investments in Agency Tech Largely Not Paying Off: Agents Survey
Property/casualty insurance carriers investing in technology to help agents haven't yet made great strides in the minds of their agency partners, a late-2015 survey for Carrier Management reveals. ...
Wells Fargo Lesson: Culture Work Hard for Growing Cos., Says Markel CEO
It's not uncommon for one of the leaders of Markel Corp. to be greeted by an employee intent on giving him "what for" about something going on at the company as he exits his car in the morning. ...