Content from Susanne Sclafane
Inside Carrier Management’s 2Q Magazine: The Rise of AI and EI in Insurance
As part of its "Watson at Work" campaign, IBM in early April released a series of videos showing cognitive systems helping people do their jobs. One video shows Watson, IBM's cognitive computing ...
Celent Report: P/C Innovation Picking Up Steam But Not ‘Disruptive’ Yet
The people specifically charged with moving innovation forward at property/casualty insurance companies are more optimistic about reaching their goals and garnering organizational support for their ...
Reflecting on 50 Years as Berkley Looks to the Future
We've been reviewing the annual reports of property/casualty insurers over the past few weeks to unearth interesting insights for executives and board chairmen. W.R. Berkley's report stood out from ...
The Road to America; Path to Level 5 Leadership
As the specialty insurer works to become more modern, American Modern's CEO is settling into his home in America—the latest stop in a 20-plus-year journey that has taken him around the world to ...
‘Digitally Fit Future’ Ahead for American Modern as CEO Kleiner Dives In
Take me to the engine room. That's a phrase Andreas Kleiner may have spoken a number of times when he worked as a property risk engineer inspecting industrial risks for Munich Re Group during the ...
CEO Lacher Seeks to Unlock Value and Build a Culture of Winners at Kemper
Anyone listening to last year's investor updates from Kemper heard Joseph Lacher utter phrases such as "unclear strategic focus," "financial underperformance" and "culture of complacency" to describe ...
A Weird Hobby
Whenever Kemper CEO Joseph Lacher found himself interviewing for a new job throughout his career, he would tell his potential employers: "Think of me as an economics major with a weird hobby." The ...
Personal Lines Distribution Not Changing at Kemper
Years before joining Kemper, CEO Joseph Lacher served as the leader of the P/C business of Allstate, a company that bought Esurance to introduce a more direct-to-customer model to the carrier's ...