Maya Angelou, the renowned poet, author and civil rights activist, understood the power of emotions and the lasting impact they can have on individuals. In her quote, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel,” she emphasizes the importance of the emotions and responses we evoke in others and the lasting impact they can have.

When we interact with others, whether it be in a personal or professional setting, we often focus on what we say or do. We try to present ourselves in a certain way to be seen as intelligent, successful or likable. We may strive to make a good impression or to persuade someone to see things our way. However, Angelou suggests that it is not necessarily our words or actions that leave a lasting impact on others but rather the emotions we evoke in them.