Industry transformations occur when the pain of staying the same is suddenly greater than the pain of changing, according to Karen White, CEO of RMS.
“The second thing that has got to be present for those transformations to occur is that technology actually has morphed and evolved enough to be harnessed to accelerate those changes,” she said at the Reinsurance Symposium in Baden-Baden, Germany, held in October. “The question is: Are we at one of those moments?”