In his 2018 year-in-review letter, BHSI CEO Peter Eastwood confronted the question of whether the BHSI culture and approach to business are scalable and can be sustained as the company gets bigger. The following is an excerpt from that letter, with bold emphases added by Carrier Management. (The complete December 2018 letter, titled “Staying the Course,” can be found on the BHSI website at https://bhspecialty.com/wp-content/uploads/2019/01/Team-note_2018.pdf)

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