For an industry that, let’s face it, isn’t known for putting itself at the vanguard of innovation, the pace at which commercial insurance companies are embracing artificial intelligence is unprecedented.
We’re now seeing AI move out of the lab and into the real world with a number of production deployments underway at large commercial carriers and brokers. While AI adoption is gaining momentum, we are still in the early days of deployed AI, so it’s natural and inevitable that we’re hitting a few bumps in the road. Some of the obstacles that are slowing progress include: