Since late 2017, Chubb has been working on “digitizing the agent experience” for traditional agents with the Chubb Marketplace. But Chubb’s small business digital distribution strategy also includes working with digital brokers like CoverHound, Bunker and Insureon to capture small businesses wanting to buy online.

Here, Jim Williamson, Chubb’s division president, North America Small Commercial, Underwriting, talks about those partnerships with Wells Media’s Andrew Simpson. See related articles “Move Over InsurTechs: Chubb’s Digital Marketplace Is Live and Serving 1,000 Agents a Day” for an overview of the Marketplace, and “Inside Chubb’s Agency-Centric Digital Marketplace and Its Digital Strategy” for a detailed account of development of Chubb’s digital strategy.