Explosive growth in InsurTech, efforts to engage a more demanding, younger consumer base, and ongoing regulatory concerns have combined to create significant hurdles across insurance. When these challenges are coupled with a looming industrywide talent gap, it becomes clear that insurers must adapt their practices in order to survive.

At the recent Valen Summit, nearly 100 insurance leaders from large and small companies gathered to acknowledge these growing pains and discuss how best to get past the turbulence and usher in a new chapter for the industry. While more than a dozen issues were discussed, a few of the most prominent recurring topics stood far above the rest as industry pain points.