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3 Myths About Online Customer Acquisition Held by Independent Agency Carriers
Even as consumers continue to navigate toward online shopping channels, many independent agent carriers have hesitated to invest heavily in online customer acquisition. While digital performance ...
How to Continue Providing Top Customer Experiences After a Merger
Merger and acquisition activity in the insurance sector accelerated in 2021. That trend is expected to continue through 2022 as acquiring companies seek to enter new markets, access additional ...
Modernizing an Antiquated Industry One Data Point at a Time
We've all heard the corporate mantra, "The customer is at the center of everything we do." While admittedly cliche, it's not a mantra to be taken lightly by companies in the insurance industry. When ...War in Ukraine Renews Questions Around Likelihood, Insurability of Cyber War
Since Russia launched a full-scale military invasion of Ukraine on Feb. 24, questions have resurfaced about the likelihood of a global cyber war. While experts say there isn't a credible threat at ...
Experts Confirm Cyber Incidents Up Since War in Ukraine Started, Insurance Underwriters Adapting
Since the start of the war in Ukraine, the number of cyber incidents in the U.S. has increased, and underwriters will need to adapt, according to a panel of experts at the PLUS Cyber Symposium. ...
How Insurance CIOs Can Orchestrate Business-Wide Transformation
The pandemic has been a wake-up call for insurers. In an industry that has traditionally lagged in digital deployments, the savviest players are reassessing their own infrastructures to reevaluate if ...
Commercial Litigation Funding and Social Inflation: A Non-Sequitur
Voices in the insurance industry have recently called for the regulation of commercial litigation funding on the ground that it is "a key driver of social inflation." Such calls to action lack ...
New CEO at Comp Carrier Pinnacol Set to Deal with Workforce Changes
John O'Donnell picked an interesting time to change jobs. The way the world works is radically changing, and just as the pandemic—apparently—wanes, he's taking the helm of a large workers ...