Generative AI: A Double Agent Serving Good and Evil in the World of Claims
Claims professionals need to adapt to the AI evolution at a fast pace as the same technologies used to fight claims fraud are also being used to perpetuate it, according ...
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Claims Satisfaction Leaders Reveal Secrets to Success
What is the secret to an insurance claims experience that satisfies customers?
For years, J.D. Power has conducted surveys and curated ...
Risks to Watch: Climate Change and Football Stadiums; Air Taxis and More
In this edition of Carrier Management's Risk Alerts: Football stadiums could potentially lose billions due to climate change. Longer trains bring higher risk of ...
The End. And the Beginning
I think I know how Joe Biden felt when he was forced to accept the fate that he shouldn't run for re-election after a long career in public service, and after putting his ...
Bumps Ahead as Disruption Drives Changes in Auto Insurance
There is no doubt the auto insurance industry is in a state of flux. Rising repair costs, poor driving behavior and advancing auto technology has disrupted the market, ...
So…Where Are We Now? VC Viewpoint on InsurTech Funding Trends
Long seen as ripe for innovation, the insurance industry attracted significant attention from venture capital investors over the last few years. A renewed focus on ...
The Evolving GenAI Journey: Three Ways the Technology Is Impacting P/C Insurance
It is difficult to recall many technologies that have ascended from such relative obscurity to becoming a top agenda item driving conversations across sectors as rapidly ...
The Compliance Imperative: How Louisiana’s House Bill 672 Is Reshaping the MGA and TPA Landscape
Louisiana's newly enacted House Bill 672 has introduced a wave of regulatory changes that specifically target managing general agents (MGAs) operating within the state. ...
Viewpoint: Role of Private Flood Insurance Has Room to Grow With NFIP Instability
Back-to-back hurricane landfalls in the span of less than two weeks have placed flood insurance in a new light for many inside and outside of the insurance industry, if not front and center. Images ...