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Solving the Claims Puzzle: How Insurers Are Automating One Process at a Time
The insurance industry continues to grapple with the twin pressures of claims inflation and natural catastrophes. While premium increases have helped offset some of these ...
California vs. Florida: A Tale of Two Insurance Markets
Until recently, homeowners insurers weren't allowed to use catastrophe models to justify needed rate increases, or to include the cost of reinsurance in their rate indications in the state of ...
Beyond the Call: How Real-Time AI Lets Insurers Deliver Calm During Storms
When extreme weather events strike, property/casualty insurance providers can count on a deluge of customer service calls from policyholders with high personal and financial stakes. Each weather ...
Selling the Right to Sue
Having already paid out billions of dollars in claims related to the Eaton fire, more than 100 insurers have filed lawsuits against Southern California Edison to recoup these costs, alleging the ...
How Insurers Can Leverage Agentic AI as Public Data Disappears
The property/casualty insurance sector has long operated on a foundation of robust data analytics, with public sector information serving as a cornerstone for risk assessment, premium pricing, and ...
Long-Term Thinking and Scale Keys to Travelers Success: CEO Schnitzer
When an S&P Global Ratings executive asked the leader of Travelers how current challenges like tariff uncertainty, inflation and geopolitical risks influence the insurer's strategy, Alan ...
Upgrading Legacy Tech Can Be a Risk, But Inaction Is a Bigger One
While the insurance industry has historically been an early adopter of innovation, experts say a reliance on time-tested systems and methods now may be holding the industry back. "Insurance was a ...
Viewpoint: California’s Property Insurance Crisis and the Path to Reform
California's property insurance market remains in turmoil, exacerbated by escalating wildfire risks, insurer withdrawals and systemic shortcomings in the state's safety net—the California FAIR ...