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Empowering the ‘Semi-Captive’ Agent: A New Playbook for Insurers
Depending on how much control an insurance carrier wishes to exert over its brand vs. the amount of access to new markets it wishes to penetrate, insurance carriers have ...
New Commercial Auto Exposures: The Evolution of Terror Liability Risk
While it may be too soon to talk about the insurance impact of tragic events, that is what we do in the insurance industry. So, hopefully you will understand my attempt ...
Leading Insurance Innovation in the AI Age (Part 3: Disaster Response)
Insurers have many reasons to invest in AI. Adapting to increasingly severe and frequent disasters ranks high on the list.
Technology implementations are complicated. In fact, nearly half of respondents in a recent BCG survey (global C-suite executives)admitted that more than 30 percent of ... Insurance leaders are concerned about the return on investment of their AI initiatives. While AI holds great promise, there's also a lot of hype—and a lot of ... January is a time for setting goals and making resolutions. You resolve to lose weight, learn a new skill, break a bad habit, travel more, improve your work/life balance, ...
Leading Insurance Innovation in the AI Age (Part 2: Tech Project Pitfalls)
Leading Insurance Innovation in the AI Age (Part 1: Culture)
The Resolution Solution: How to Make Your Goals More Manageable
Why All the Fuss? Fairness Regulations Meet Insurers’ Growing Use of AI
Insurers worldwide are increasingly embracing artificial intelligence (AI) and machine learning (ML) powered decision support tools (Artificial Intelligence Systems or AIS)— both home-grown and ...
Viewpoint: Strategies for Brokers as M&A Slows and Insurance Rates Soften
The insurance brokerage industry is adapting to a changing landscape as macroeconomic conditions temper the tailwinds that have driven growth in recent years. High interest rates, historical ...
2025 Underwriting Profit and ‘Shop-a-Palooza’ Predicted for Auto Insurance
2024 was another tough year for personal lines insurers and their customers. In this space in late 2023, I wrote that seven of the 10 most read articles of 2023 were about the impacts of inflation ...