Claims & Reserving
Tech Surpasses Price as Driver of Policy Selection for Weather-Related Coverage
Consumers prioritize comprehensive coverage and technological capabilities over cost, so much so, that they are willing to switch providers or pay higher premiums for better claims experiences during ...
Questionable Loss Reserves: Are Legacy Reinsurance Deals the Answer?
Twenty years ago, an insurance carrier's use of reinsurance products like loss portfolio transfers and adverse development covers waved a red flag, signaling potential ...
NCCI: Complex Factors Influence Whether Wage Impacts TD Duration
A new study released by the National Council on Compensation Insurance (NCCI) indicates there are a number of factors, including age, that impact how long a worker ...
How Pixel Tracking Influences Claims and Underwriting in the Digital Marketing Age
Pixel tracking stands at the forefront of digital marketing innovation and is a key tool for understanding user behavior and optimizing marketing strategies. Yet, this powerful technology demands ...
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
AI Can Be a ‘Virtual Assistant’ for Claims Adjusters
Claims adjusting resonated with Gia Sawko. Throughout her 30-year insurance career, she's viewed adjusters as people who make others whole again. While working as the managing director of global ...
Medical Marijuana Remains Difficult Maze to Navigate in Workers’ Comp Claims
Medical marijuana's impact on workers compensation can be seen during all stages of a workplace injury, according to members of the Workers' Compensation Committee for the American Academy of ...
Global Reinsurers to Bear Bulk of Losses From Turkey-Syria Earthquake: Fitch
Most insurance payouts due to the earthquake that hit Turkey and Syria ultimately will be borne by global reinsurers, according to Fitch Ratings. "The vast majority of insured losses will be covered ...