Emerging trends in personal auto and homeowners insurance have industry leaders pursuing agile, efficient growth strategies and a great customer experience (CX) powered by digital quoting.
Transforming quoting calls for gathering reliable information from trustworthy data sources that help maintain application integrity. It can also require cutting the number of questions from the industry average—about 70, based on Verisk’s observations—to simpler applications for quotes that bundle auto and homeowners policies.
Remodel your account rounding
Advanced analytics can help insurers reduce application questions while still gaining an in-depth household view of risk. This can support account rounding across auto and homeowners with a consolidated set of data points.
With each level of data, insurers can drill down and refine their risk assessment: Geographic exposures; property information; household and driver data; vehicles; coverage and loss histories; and credit information.
Watch Verisk’s new on-demand webinar, “Go Digital, Get Personal: Unlocking Transformation in Auto and Homeowners Insurance,” for ways to help unlock your digital transformation:
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- Leverage a single platform to help support profitable growth.
- Support efforts to reach the 75 percent of newly minted digital consumers who say they won’t go back to doing business offline.1
- Harness the latest analytics, including more than 500 data points used in real-world underwriting, 230 billion miles of driving data, and information for 124 million residential properties.
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Test drive the data today and watch the webinar to learn about Verisk’s complete decision support suite.
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By: Ryan D’Amario, Director, Personal Lines Property Product Management, Verisk
By: Jason Polayes, Senior Director, Personal Lines Auto Product Management, Verisk
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1. McKinsey, “COVID-19 US Digital Sentiment Survey,” April 2020