Insurance Middle Managers Speak Out

We talked with a dozen middle managers who work for insurance carriers, brokers and other industry organizations. Here are some edited comments.

Middle Manager Is the Middle Child

The middle child breaks up fights, mediates disputes, and smooths the differences between older and younger siblings. They carry the weight of family responsibilities and ...

Transactional vs. Transformational Leaders

Most insurance organizations are run by left-brain, rational, transactional leaders. Many are actuaries, underwriters, lawyers and former business line leaders. And that ...