Content from Tom Benton

Tom Benton is a Vice President of Research and Consulting at Novarica with expertise in IT strategy, business process reengineering, core systems implementation and project management, primarily for life and annuities. Reach him at tbenton@novarica.com.

IT Outsourcing Trends and Best Practices

Outsourcing is an important part of the insurer's CIO toolkit, and its use is widespread. Spending on external services including outsourcing continues to consume an average of 20 percent of ...