Content from Rob Norris

Rob Norris, senior analyst at Celent, has 30 years of experience leading technology and facilitating strategy for insurance companies, including nearly two decades as CIO of Pinnacol Assurance. In 2017, he founded the InsurTech startup Cake, which achieved breakthroughs in the speed and ease of purchasing a commercial insurance policy.

The Value of Cybersecurity Frameworks in Insurance

The insurance industry is built on data—sensitive financial, health, and personal data—and must do everything in its power to protect that data from criminals. This requires protecting business ...

Managing Innovation Using a Managing General Agent

Digital disruption has reached the commercial insurance industry. Digital technologies are being harnessed in new ways that fundamentally alter value propositions and enable new business models. Many ...